Privacy policy
Last updated: September 16, 2025
This Privacy Policy explains how I.R.ON – Ioan România Oprinoiu (“I.R.ON”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit our website www.ironbyioan.com, place an order, or otherwise interact with our services.
By using our Services, you agree to the practices described below.
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1. Information We Collect
We may collect and process the following categories of personal information:
• Contact details: name, billing and shipping address, phone number, and email.
• Payment details: card or account information (processed securely by our payment providers; we do not store card numbers).
• Account details: username, password, preferences.
• Transaction details: items viewed, added to cart, purchased, returned, or exchanged.
• Communications: information you provide when contacting us (e.g., support inquiries).
• Device and usage data: IP address, browser type, cookies, and activity on our website.
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2. How We Collect Information
• Directly from you: when you place an order, create an account, or contact us.
• Automatically: through cookies and analytics tools.
• From service providers: such as Shopify, payment processors, and shipping carriers.
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3. How We Use Information
We use personal information to:
• Process and deliver your orders.
• Provide customer support and respond to inquiries.
• Send order confirmations and updates.
• Improve our website and services.
• Send marketing communications (with your consent, where required).
• Detect and prevent fraud or misuse of our website.
• Comply with legal and tax obligations.
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4. Sharing of Information
We share personal information only where necessary:
• With Shopify, our e-commerce platform provider.
• With payment processors, fulfillment partners, and delivery companies.
• With trusted marketing and analytics partners.
• When required by law, court order, or government request.
We do not sell or rent personal data to third parties.
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5. International Data Transfers
Because Shopify and some of our partners operate globally, your data may be transferred outside the UK or EU. When this occurs, we use lawful transfer mechanisms such as Standard Contractual Clauses to protect your data.
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6. Data Retention and Security
• We retain your data only as long as necessary to fulfill your order, comply with legal requirements, or resolve disputes.
• We apply technical and organizational security measures to protect your information, but no system is completely secure.
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7. Your Rights
Depending on your location, you may have the right to:
• Access the data we hold about you.
• Request correction or deletion.
• Object to or restrict processing.
• Opt out of marketing at any time.
• Request a copy of your data in portable format.
To exercise these rights, contact us using the details below.
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8. Children’s Privacy
Our website is not directed to children under 16. We do not knowingly collect data from minors. If a child has provided personal data, please contact us and we will delete it.
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9. Changes to This Policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
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10. Contact Information
For questions or to exercise your privacy rights, please contact us:
Email: contact@ironbyioan.com
Website: www.ironbyioan.com
Business Name: I.R.ON – Ioan România Oprinoiu
Address: 8 Redgate Street, Nr 3, Bridgwater, ENG, TA6 5BG, United Kingdom